We have a current opportunity for an Account Supervisor - below are the details!
Key Responsibilities
- Builds solid client relationships through open communication and regular interaction
- Demonstrates understanding of client business objectives and overall strategy; showcases the ability to connect communications/PR tactics up to the client's broader strategy
- Participates in client meetings/calls and leads client updates associated with projects owned
- Anticipates and proactively seeks to address the needs of clients
- Plays a major part in drafting client communication materials, such as emails, project proposals, newsletters, research and results reports, press releases/materials, video scripts, social media content, etc.
- Ability to successfully manage all aspects of project timelines, budgets, and deliverables and independently oversee assigned project workstreams
- Key contributor to tactical planning on assigned projects
- Effectively develops budgets and scopes of work, managing financials on a monthly basis and flagging pertinent updates to the internal finance team and clients when needed, with little oversight by managers
- Possesses skills necessary to handle issues management, mobilize teams to respond to issues, and provide strategically sound recommendations to clients on how to handle/address issues
- Identifies research needs and conducts in-depth research to support strategic and tactical plans
- Able to develop recommendations and implement both traditional and social media tactics as needed to support client programs
Credentials And Experience
- 5+ years of agency experience a must; training in communications, media or PR necessary
- AGENCY EXPERIENCE REQUIRED
- Experience in healthcare and FDA regulatory communications is crucial
- Experience with external meetings and events representing the agency and client (medical conferences, third party events, etc.).
- Bachelor's degree
Essential Skills
- A high level of initiative and leadership
- Solution-oriented problem-solving approach to challenges
- Solid work ethic with ability to work well in a team environment
- Ability to mentor staff on best practices of public relations
- Excellent grammar and writing skills
- Strong interpersonal communication skills
- Superior organizational and time management skills
- Ability to manage multiple projects with competing deadlines and priorities
- Attention to detail and dedication to quality
- Appreciation and understanding of the boutique-agency, hybrid model, including superior client service 24/7 during and outside of regular office hours, as needed
- Proficiency in Microsoft Office suite
